Welcome to the user agreement (the “Agreement” or “User Agreement” or “Terms of Service”) for Tippem (the “platform” or the “service”), a software system owned and operated by a sole proprietorship (“individual”), a sole proprietorship, whose principal office is located at 400 Maple St Oak City NC. This Agreement is a legally binding agreement made between you (“You,” “Your,” or “Yourself”) and Tippem (“Tippem,” “We,” “Us” or “Our”).
Please read the Terms of Service carefully before you start to use the Site. By using the platform, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy, found here, incorporated herein by reference. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Platform.
Tippem is willing to license, not sell, the Tippem Platform to You only upon the condition that You accept all the terms contained in this Agreement. By signing up with or by using the Tippem Platform, You indicate that You understand this Agreement and accept all of its terms. If You do not accept all the terms of this Agreement, then Tippem is unwilling to license the Tippem Platform to You. If you ever disagree with Tippem’s practices, you may quit the service at anytime by emailing the support contact found on our website.
"Tippem.com", "Tippem" and all related logos, products and services described in our website and mobile applications are either trademarks or registered trademarks of Company or its licensors. You may not copy, imitate or use them without Company's prior written consent. In addition, all page headers, custom graphics, button icons, and scripts are service marks, trademarks, and/or trade dress of Company. You may not copy, imitate, or use them without our prior written consent. You may use HTML logos provided by Company through our vendor services, promotional tools or affiliate programs without prior written consent for the purpose of directing web and SMS traffic to the service. You may not alter, modify or change these HTML logos in any way, use them in a manner that is disparaging to Company or the Service or display them in any manner that implies Company's sponsorship or endorsement. All right, title and interest in and to the Tippem website and any content thereon is the exclusive property of Company and its licensors.
Certain other product or service names, brand names and company names may be trademarks of their respective owners.
You will defend, indemnify, and hold Us and Our officers, directors, employees, agents and any third parties harmless for any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of Your use of the Service, including:
Your breach of this Agreement or the documents it incorporates by reference; or
Your violation of any law or the rights of a third party, including, without limitation, Tippers, Tippees, other citizens, and humans, as a result of Your actions
any allegation that any materials that You submit to Us or transmit to the Services or to Us infringe or otherwise violate the copyright, trademark, trade secret or other intellectual property or other rights of any third party;
any other activities in connection with the Services. This indemnity shall be applicable without regard to the negligence of any party, including any indemnified person.
Currently, you may only use the Tippem mobile platform in the United States. To be eligible for using the software platform, you must create an account with a cellular/wireless telephone number that you own. As further detailed in our Privacy Policy, in order to register, create and use an account, Company may require that you submit certain personal information including but not limited to your name, email address, text-enabled cellular/wireless telephone number, street address or zip code, date of birth, and social security number to Company. During the registration process, or when you access the Tippem App from a phone, your phone's device ID is also stored. You agree that the personal information you provide to company upon registration and at all other times will be true, accurate, current and complete. You agree to maintain and update this Personal Information to keep the Personal Information true, accurate, and complete.
Tippem is not in any way to be used for money laundering. Please visit our website for more information on our Anti-Money Laundering Statement.
We offer a service to connect people who provide a service that receive tips, and people that receive service, to send tips.
You must be a resident of the United States and 18 years or older to use the Services. You must use the Services in the United States and, with respect to being a tipper, use the Service only with credit cards issued by United States financial institutions.
Protecting the privacy of young children is especially important. For that reason, we do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow anyone under 18 to register with our Services. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any personal or payment information to us through the Services. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at the information provided below in the "Contact Us" section.
You hereby authorize Company, directly or through third parties, to make any inquiries we consider necessary to validate your identity and/or authenticate your identity and account information and, for business accounts, your company or employer. This may include asking you for further information and/or documentation about your account usage or identity, or requiring you to take steps to confirm ownership of your email address, wireless/cellular telephone number or financial instruments, and verifying your information against third party databases or through other sources. This process is for internal verification purposes.
Tippem allows those receiving tips to charge for services associated with their gratuity process. These services should not represent goods or products but instead actions carried out by the tip receiver.
Tippem is not responsible for monitoring your tax responsibilities. It is your responsibility to determine what, if any, taxes apply to the payments you make or receive, and it is your responsibility to collect, report and remit the correct tax to the appropriate tax authority. Company is not responsible for collecting, reporting or remitting any taxes arising from any transaction.
If your credit card account number changes or your credit card expiration date changes, we may acquire that information from our financial services partner and update your account.
Tippem receives an administrative fee of up to 20% of each transaction sent from Tipper to Tippee. Tippem also reserves the right to use data collected on transactions using the platform for further Tippem services.
Companies who choose to register their entity in order to add their individual employees to the Tippem system must respect labor laws and gratuity laws as well as current collective bargaining agreements. They should not use the Tippem system to abuse employees.
When you receive a payment, you are liable to Company for the full amount of the payment plus any fees if the payment is later invalidated for any reason. This means that, in addition to any other liability, you will be responsible for the amount of the payment, plus applicable fees if you lose a claim or a chargeback, or if there is a reversal of the payment. If a sender of a payment later disputes the payment or files a claim for a chargeback, the debit or credit card issuer or the originating bank, not Company, will determine whether the dispute is valid and to whom payment is due. You agree to allow Company to recover any amounts due to Company by debiting your balance. If there are insufficient funds in your balance to cover your liability, you agree to reimburse Company through other means. If Company is unable to recover the funds from your primary funding source, Company may attempt to contact you, Company may recover the funds from your alternate funding sources, or may take other legal actions to collect the amount due, to the extent allowed by applicable law.
You may view your transaction history by logging into your Tippem App. You agree to review your transaction history through your online account instead of receiving periodic statements by mail.
Tippem provides You with the ability to access and edit Your personal information. To update Your personal info, click Settings in the Tippem application menu. There You can view, update and correct Your account information. So that We can protect the integrity of sensitive data, there are certain pieces of information that You cannot alter Yourself. Our databases automatically update any personal information You edit in Your profile, or that You request We edit. Information transmitted through boards, chats, polls or through any other means remain in Our databases and become the property of Tippem upon submission. Keep this in mind if You decide to communicate personal information through any of these applications.
A Tippee will receive funds received through his or her Tippem account by the company electronically transferring the tip amount to your bank account 1 to 30 days after receiving the tip. Facilitation of Payments. All credit card transaction and bank account transfers shall be facilitated through Stripe, Inc., Tippem’s third-party payment processing service. Tip receivers will be required to submit his or her social security number (or EIN for businesses) as a means to verify their tax identity.
If you believe that any of your Tippem account registration information, PIN or mobile device containing the Tippem App has been lost or stolen, or if your account history shows transfers that you did not make, you must immediately Us using the support contact provided on the website or settings page. If your account history shows transfers you did not make, you must immediately contact Company via the Contact information on the website. If you do not contact Company within 7 days after the account history showing the unauthorized transfer was made, you may not get back any money you lost after the 7 days if we can prove that we could have stopped someone from taking the money if you had told us in time. Business Days include all days on which the New York Federal Reserve Bank is open for business. If you have any disagreements with the Tippem business model or choose to terminate use of the Tippem platform secondary to indifference, you may close your account at any time. You may close your account by emailing the Tippem support email contact found on the Tippem.com website. Then follow the instructions sent; however, you must not have pending financial transactions. You may not close your account to evade a payment investigation. If you attempt to close your account while we are conducting an investigation, we may pending funds up to 180 days to protect Company or a third party against the risk of reversals, charge backs, claims, fees, fines, penalties and other liability. You will remain liable for all obligations related to your account even after the account is closed.
Upon termination of this Agreement for any reason, we have the right to prohibit your access to the Tippem Platform, including without limitation by deactivating your username and password, and to refuse future access to the Tippem Platform by you or if a business entity, its parent, affiliates or subsidiaries or its or their successors. Upon termination, Tippem reserves the right to data from your transaction history.
If you are a Tippem member in the United States (including its possessions and territories), you and Tippem agree that any dispute, claim or controversy arising out of or relating in any way to the Tippem service or platform, these Terms of Use and this Arbitration Agreement, shall be determined by binding arbitration or in small claims court. You and Tippem agree that each may bring claims against the other only in your or its individual capacity in , and not as a plaintiff or class member in any purported class or representative proceeding.
If we limit or close your account or terminate your use of our Services for any reason, you may contact us and request restoration of access if appropriate. However, if we deem you violated this Agreement, restoration is at our sole discretion.
Opinions, advice, statements, offers, or other information or content made available through the Services, but not directly by Us, are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content. We do not guarantee the accuracy, completeness, or usefulness of any information on the Services and neither do We adopt nor endorse nor are We responsible for the accuracy or reliability of any opinion, advice, or statement made by parties other than Us. Under no circumstances will We be responsible for any loss or damage resulting from anyone's reliance on information or other content posted on the Services, or transmitted to participants. We reserve the right, but We have no obligation, to monitor the materials posted in the public areas of the Services. Notwithstanding this right, You remain solely responsible for the content of the photos, profiles (including Your name, image, and likeness), messages, notes, text, information, music, video, advertisements, listings, and other content (the “Content”) that You post in the public areas of the Services and in Your private e-mail messages. We shall have the right to remove any such material that in Our sole opinion violates, or is alleged to violate, the law or this agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of Users or others. E-mails sent between You and other participants that are not readily accessible to the general public will be treated by Us as private to the extent required by applicable law.
You may stop using the Service at any time or may close your accounts by contacting us. Company, in its sole discretion, reserves the right to terminate the Services, to terminate this Agreement, or to terminate your access to the Services for any reason and at any time. If we terminate or limit your use of our Services for any reason, we will use commercially reasonable efforts to provide you with notice of our actions.
E-mail communications sent from Us or through Us are designed to make Your Tippem experience more efficient. By becoming a Participant, You specifically agree to accept and consent to receiving e-mail communications initiated from Us or through Us, which include, without limitation: message notification e-mails, e-mails informing You about potential available services and e-mails informing You of promotions We run and emails informing You of new and existing features We provide. Tippem reserves the right to cancel the communication service at any time. If You do not wish to receive any of our e-mail communications, please do not use the Services.
If Company does not complete a transfer to or from your account, or using your saved payment information, on time or in the correct amount according to this Agreement, Company will be liable for your losses or damages to the extent required by law. However, Company is not responsible for the actions of the persons to whom you send a transfer, or from whom you receive a transfer. In addition, Company will not be liable:
If, through no fault of Company's, you do not have enough money in your balance, and Company is unable to charge the transaction to your linked credit card, for reasons including but not limited to you exceeding any applicable credit limit;
the funds in your account are subject to legal process or other encumbrance restricting their use;
If the Tippem Services were not working properly and you knew about the breakdown when you started the transfer;
If the failure results from a failure of a financial institution that issues the credit card or bank account linked to your account, or Company is unable to access a linked credit card for any reason other than due to Company's fault;
If you provided inaccurate or incomplete information regarding the transfer;
You agree you will not use the Services to violate any law, statute, ordinance or regulation. If the transfer appears suspicious, fraudulent, or unauthorized, and Company cannot confirm that it is a legitimate transfer, or if the account of either user involved in the transfer is under investigation by Company or if the transfer is or appears to be prohibited by any applicable law or rules
You will not use the platform for transactions violating state or federal law relating to sales of:
counterfeit goods;
narcotics, steroids, certain controlled substances or other products that present a risk to consumer safety,
drug paraphernalia,
items that encourage, promote, facilitate or instruct others to engage in illegal activity,
items that promote hate, violence, racial intolerance, or the financial exploitation of a crime,
items that are considered obscene,
items that infringe or violate any copyright, trademark, right of publicity or privacy or any other proprietary right under the laws of any jurisdiction,
sexually oriented materials or services,
ammunition, firearms, or certain firearm parts or accessories, or
certain weapons or knives regulated under applicable law
or Relating to transactions that:
show the personal information of third parties in violation of applicable law,
support pyramid or ponzi schemes, matrix programs, other "get rich quick" schemes or certain multi-level marketing programs,
are associated with purchases of annuities or lottery contracts, lay-away systems, off-shore banking or transactions to finance or refinance debts funded by a credit card,
are for the sale of certain items before the seller has control or possession of the item,
are by payment processors to collect payments on behalf of merchants,
are associated with the sale of traveler's checks or money orders,
involve currency exchanges or check cashing businesses or digital currencies such as bit coins, or
provide certain credit repair or debt settlement services involve the sales of products or services identified by government agencies to have a high likelihood of being fraudulent
are otherwise related to illegal activity, gambling, pornography, obscene material or otherwise objectionable content or activities,
or Violating applicable laws or industry regulations regarding the sale of:
tobacco products, or
prescription drugs and devices involve gambling, gaming and/or any other activity with an entry fee and a prize, including, but not limited to casino games, sports betting, horse or greyhound racing, lottery tickets, other ventures that facilitate gambling, games of skill (whether or not it is legally defined as a lottery) and sweepstakes unless the operator has obtained prior approval from Tippem and the operator and customers are located exclusively in jurisdictions where such activities are permitted by law. provide certain credit repair or debt settlement services involve the sales of products or services identified by government agencies to have a high likelihood of being fraudulent.
In connection with your use of our platform, website, your account, or the Services, or in the course of your interactions with Company, a user or a third party, you will not:
breach this Agreement, the card processing Agreement, or any other Agreement that you have entered into with Company (including a policy);
violate any law, statute, ordinance, or regulation (for example, those governing financial services, consumer protections, unfair competition, anti-discrimination or false advertising);
infringe Company's or any third party's copyright, patent, trademark, trade secret or other intellectual property rights, or rights of publicity or privacy;
act in a manner that is defamatory, trade libelous, unlawfully threatening or unlawfully harassing;
provide false, inaccurate or misleading Personal Information;
create more than one Tippem App account for yourself, through, among other methods, using a name that is not yours, using temporary email address(es) or phone number(s), or providing any other falsified Personal Information;
send or receive what we reasonably believe to be potentially fraudulent funds;
refuse to cooperate in an investigation or provide confirmation of your identity or any Personal Information you provide to us;
attempt to double dip during the course of a dispute by receiving or attempting to receive funds from both Company and the recipient of funds, bank, or credit card issuer for the same transaction;
control an account that is linked to another account that has engaged in any of these restricted activities;
control or possess more than one account without authorization from Company;
conduct your business or use the services in a manner that results in or may result in complaints, disputes, claims, reversals, charge backs, fees, fines, penalties and other liability to Company, a user, a third party or you;
use the Service to make transactions for the purpose of earning rewards, perks, miles, points, etc. with your credit card, debit card, or bank account;
have a credit score from a credit reporting agency that indicates a high level of risk associated with your use of the services;
use your account or the services in a manner that Company, or financial services (such as Visa, MasterCard, American Express or Discover) reasonably believe to be an abuse of the credit card system or a violation of credit card association rules;
provide yourself a cash advance from your credit card (or help others to do so);
disclose or distribute another Tippem App user's Personal Information to a third party, or use the information for marketing purposes unless you receive the users express consent to do so;
send unsolicited email to a user or use the services to collect payments for sending, or assisting in sending, unsolicited email to third parties;
take any action that imposes an unreasonable or disproportionately large load on our infrastructure;
facilitate any viruses, Trojan horses, worms or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or information;
use any robot, spider, other automatic device, or manual process to monitor or copy our website without our prior written permission;
use any device, software or routine to bypass our robot exclusion headers, or interfere or attempt to interfere, with our website or the services;
take any action that may cause us to lose any of the services from our internet service providers, payment processors, or other suppliers;
use the Service to test credit card behaviors.
If you find any flaw in our services, please send your insights to the support email listed on our website. We will be forever grateful to you(s) and we will find a way to publish your name to the world as a beneficent human.